TERMS OF USE

Terms of Use for Membership / Subscription / Purchases

Please read these Terms of Use carefully and in their entirety before purchasing, enrolling in, accessing, or participating in the Membership, Subscription, or Offer listed on this purchase page or website (hereinafter referred to as the “Membership”). The Membership and its content are owned by Catalina Jean LLC.

1. Definitions

“Company,” “We,” “Our,” or “Us” means Catalina Jean LLC.

“Membership,” “Subscription,” or “Offer” means the recurring membership, subscription, community, content library, course access, coaching access, call access, resources, bonuses, and/or digital materials purchased from Catalina Jean LLC.

“Participation,” “Participating,” “Using,” or “Use” means purchasing, accessing, viewing, reading, implementing, engaging in, downloading, attending, or otherwise participating in the Membership.

“You” or “Your” means the purchaser, participant, subscriber, member, and/or user of the Membership.

2. Consent

By purchasing, accessing, or participating in the Membership, you implicitly and voluntarily agree to act in accordance with, agree to, and abide by these Terms of Use.

3. Educational and Informational Purposes Only

The Membership is provided for educational and informational purposes only.

Catalina Jean LLC provides education, training, guidance, and informational materials related to topics including, but not limited to, marketing, business, content creation, artificial intelligence, strategy, branding, SEO, and related subjects. Nothing contained in the Membership is intended to be, and should not be construed as, legal, financial, tax, accounting, medical, mental health, or other professional advice.

You understand that you should consult with an appropriate professional licensed in your area regarding your own specific circumstances, business, finances, legal obligations, taxes, contracts, medical concerns, or other professional matters.

Although Catalina Jean LLC makes reasonable efforts to provide accurate and up-to-date information, no representation is made that all information contained in the Membership is complete, current, or free of errors at all times.

4. Assumption of Risk

You understand and agree that your use of the Membership and any implementation of ideas, strategies, suggestions, prompts, templates, education, or content provided by Catalina Jean LLC is done voluntarily and entirely at your own risk.

You are solely responsible for your actions, decisions, choices, implementation, business practices, outcomes, use or misuse of the Membership, and any results arising from your participation. You accept full responsibility for any consequences that may result from your use of the Membership.

5. Intellectual Property Ownership

The Membership and all content contained within it are the intellectual property of Catalina Jean LLC and are protected by copyright, trademark, and other applicable intellectual property laws.

This includes, but is not limited to, videos, trainings, calls, worksheets, templates, prompts, written materials, captions, frameworks, methods, concepts, lessons, curriculum, guides, recordings, replays, graphics, course materials, community content created by the Company, downloads, bonus materials, and all related proprietary materials.

You may not copy, reproduce, republish, upload, post, transmit, distribute, modify, create derivative works from, sell, license, teach from as your own, or otherwise exploit the Membership or any of its contents without prior written permission from Catalina Jean LLC.

Any unauthorized use of the Membership or its content may be pursued to the fullest extent permitted by law.

6. No Sharing / Single-User License

Your purchase of the Membership grants you a limited, revocable, non-transferable, non-exclusive license for your individual use only.

You may not share, lend, forward, duplicate, distribute, publish, sublicense, display, or otherwise provide access to the Membership or any portion of its content to any other person, business, team member, client, contractor, partner, friend, family member, audience, group, or community unless expressly authorized in writing by Catalina Jean LLC.

You may not share your login credentials, password, portal access, or any protected content with anyone who did not individually purchase access.

If you share your login credentials or otherwise provide unauthorized access, Catalina Jean LLC reserves the right to revoke or terminate your access immediately and without refund.

7. Prohibited Use of Materials

You may not use the Membership, in whole or in part, to create, teach, build, improve, market, or support your own competing course, membership, coaching offer, program, digital product, AI product, service, training, or educational materials in a way that copies or substantially derives from Catalina Jean LLC’s proprietary content, methods, structure, prompts, templates, curriculum, or materials.

You may not present Catalina Jean LLC’s materials, frameworks, teachings, prompts, or processes as your own.

8. No Guarantees / No Claims Regarding Results

Any and all testimonials, examples, screenshots, case studies, student wins, statements, revenue references, follower growth references, ranking references, traffic references, or other examples shared by Catalina Jean LLC are provided for illustrative purposes only.

They are not guarantees or promises that you will achieve the same or similar results.

You understand and agree that Catalina Jean LLC makes no guarantees regarding your income, revenue, profits, sales, audience growth, leads, inquiries, search rankings, business success, client bookings, content performance, algorithm performance, or any other personal or business outcome.

Results vary based on many factors, including your own effort, consistency, market conditions, prior experience, decision-making, implementation, audience, offer, timing, industry, skill, and circumstances outside the Company’s control.

9. Disclaimer of Warranties

The Membership is provided on an “as is” and “as available” basis, to the fullest extent permitted by law.

Catalina Jean LLC makes no representations, warranties, or guarantees, express or implied, regarding the Membership, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, reliability, availability, or uninterrupted access.

Catalina Jean LLC does not warrant that the Membership, platform, portal, community, website, or related services will be uninterrupted, error-free, secure, or free from delays or technical issues.

10. Release, Indemnification, and Hold Harmless

To the fullest extent permitted by law, Catalina Jean LLC expressly disclaims liability for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to your purchase of, access to, participation in, or use of the Membership.

By purchasing or participating in the Membership, you agree to release, forgive, forever discharge, defend, indemnify, and hold harmless Catalina Jean LLC, and its owners, employees, contractors, agents, affiliates, subsidiaries, successors, assigns, licensors, service providers, and representatives, from and against any and all claims, demands, actions, causes of action, liabilities, losses, damages, judgments, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

a. your participation in or use of the Membership;
b. your breach of these Terms of Use;
c. your misuse of the Membership or its content;
d. your business decisions, implementation, or failure to implement; or
e. your violation of any law or third-party rights.

11. Refund Policy

Due to the immediate access provided to proprietary digital materials, membership content, trainings, resources, calls, replays, community spaces, bonuses, and other materials, all payments made to Catalina Jean LLC for the Membership are nonrefundable and non-transferable unless otherwise expressly stated in writing.

This includes, but is not limited to, initial payments, recurring subscription charges, installment payments, renewal payments, and any other charges already processed.

No refunds will be issued for lack of participation, failure to use the Membership, dissatisfaction, change of mind, inability to attend calls, or failure to cancel before your renewal date.

12. Limitation of Liability

To the fullest extent permitted by law, Catalina Jean LLC shall not be liable to you for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to lost profits, lost revenue, lost business opportunities, data loss, goodwill loss, interruption of business, or other intangible losses arising out of or related to your purchase of, access to, reliance upon, or participation in the Membership.

In any event, Catalina Jean LLC’s total liability arising out of or relating to the Membership shall not exceed the total amount actually paid by you to Catalina Jean LLC for the Membership in the three (3) months immediately preceding the event giving rise to the claim, to the extent permitted by law.

13. Payment, Purchase, and Subscription Terms

When you purchase the Membership, you authorize Catalina Jean LLC to charge your selected payment method for all amounts due.

Your payment information may be collected and processed by third-party payment processors or platforms, including but not limited to Stripe, Kajabi Payments, Apple Pay, Google Pay, PayPal, or other processors made available at checkout. These third parties may have privacy policies, terms, and security practices that differ from those of Catalina Jean LLC. Catalina Jean LLC is not responsible for the independent policies, errors, acts, or omissions of third-party payment providers or platforms.

If you enroll in a payment plan, subscription, or recurring billing option, you agree to make all payments due according to the payment terms selected at checkout.

14. Recurring Billing / Auto-Renewal

If you purchase a membership, subscription, or other recurring offer from Catalina Jean LLC, your Membership will automatically renew on a recurring basis according to the billing interval selected at checkout, whether monthly, annually, or otherwise, unless and until you cancel.

By purchasing, you authorize Catalina Jean LLC to automatically charge your selected payment method on a recurring basis for all applicable subscription or membership fees without requiring additional authorization from you before each renewal payment.

Electronic receipts may be issued for charges processed through the platform or payment provider.

15. Cancellation Policy

You may cancel your Membership or Subscription at any time by following the cancellation instructions provided in your account, billing portal, payment processor, or by contacting learn@catalinajean.com.

To avoid being charged for the next billing cycle, you must cancel before your next renewal date. Cancellation applies only to future charges and does not reverse, cancel, or refund any payment already processed.

If your Membership is hosted on a platform that allows self-cancellation, it is your responsibility to complete the cancellation process fully and retain any cancellation confirmation for your records.

If paid through PayPal or another external payment processor, you may also be required to cancel recurring payments directly through that processor.

16. Access After Cancellation / No Prorated Refunds

If you cancel during an active billing period, you will retain access to the Membership until the end of your current paid billing cycle unless otherwise stated by Catalina Jean LLC.

After that date, your access may be removed from all or part of the Membership, including but not limited to the course portal, content library, replays, bonuses, community spaces, calls, downloadable materials, updates, and future additions.

No prorated refunds, partial refunds, credits, or partial-month reimbursements will be issued for any unused portion of a billing cycle.

17. Failed Payment / Re-Charge Procedures / Re-Enrollment

If a recurring payment is declined, fails to process, or your payment method cannot be charged for any reason, Catalina Jean LLC may retry the charge using the payment method on file.

Catalina Jean LLC reserves the right to immediately pause or suspend your access to the Membership until payment is successfully processed.

Catalina Jean LLC may, in its sole discretion, allow a grace period for you to update your billing information. If payment is not successfully completed after reasonable retry attempts, Catalina Jean LLC may cancel your subscription or membership access.

If your subscription is canceled due to failed payment, you may be required to re-enroll at the current public price or current terms in effect at the time of re-enrollment. Catalina Jean LLC is not obligated to restore any previous pricing, bonuses, grandfathered rate, or legacy access.

18. Pricing Changes

Catalina Jean LLC reserves the right to modify Membership or subscription pricing at any time in its sole discretion.

If pricing changes will apply to existing active members, Catalina Jean LLC will provide notice by email, inside the membership platform, or through another reasonable method of notice. Continued participation in the Membership after the effective date of a pricing change constitutes your acceptance of the updated pricing unless you cancel before your next renewal date.

19. Pause / Freeze Policy

Unless expressly stated otherwise in writing by Catalina Jean LLC, Memberships and subscriptions may not be paused, frozen, or temporarily suspended.

If Catalina Jean LLC chooses to offer a pause option in specific circumstances, such pause shall be governed by the terms, limits, duration, and eligibility requirements determined by Catalina Jean LLC in its sole discretion.

20. Membership Content, Features, and Offerings May Change

You understand and agree that Catalina Jean LLC may update, modify, replace, remove, reschedule, discontinue, or otherwise change any aspect of the Membership at any time in its sole discretion.

This includes, but is not limited to, trainings, modules, calls, coaching access, guest experts, schedules, resources, community features, delivery methods, bonuses, replay availability, software tools, access methods, and overall Membership structure.

Such changes do not entitle you to a refund, credit, offset, or charge reversal.

21. Termination / Revocation of Access

Catalina Jean LLC reserves the right to suspend, restrict, revoke, or terminate your access to the Membership, community, portal, materials, or related services at any time and in its sole discretion if you:

a. violate these Terms of Use;
b. fail to make payment;
c. share login credentials or Membership content without authorization;
d. misuse the Company’s intellectual property;
e. engage in unlawful, abusive, threatening, discriminatory, defamatory, harassing, or disruptive behavior;
f. interfere with the experience or safety of other members;
g. engage in chargebacks or payment disputes in bad faith; or
h. act in a way that Catalina Jean LLC deems harmful to the Company, its team, its clients, or its community.

In such cases, no refund will be owed unless otherwise required by law.

22. Chargebacks / Payment Disputes

By purchasing, you agree to contact Catalina Jean LLC at learn@catalinajean.com in a good-faith effort to resolve any billing concern before initiating a chargeback, payment dispute, reversal, or claim with your bank, card issuer, or payment processor.

Initiating a chargeback or payment dispute without first attempting to resolve the issue directly may be considered a breach of these Terms of Use and may result in suspension or termination of your access to the Membership and any other products or services purchased from Catalina Jean LLC.

Catalina Jean LLC reserves the right to submit these Terms of Use, proof of purchase, proof of access, and any other relevant documentation to the payment processor or financial institution in response to any dispute.

23. Photograph, Testimonial, and Communication Release

You grant Catalina Jean LLC the right to use testimonials, feedback, survey responses, comments, wins, results, screenshots of communications, and other statements you voluntarily share in connection with your participation in the Membership for the purposes of marketing, advertising, promotion, education, and business development.

This may include use across Catalina Jean LLC’s website, emails, sales pages, social media, advertisements, presentations, trainings, and other promotional materials.

You understand that you will not receive compensation for such use.

Catalina Jean LLC will make reasonable efforts to avoid sharing personally identifying information unless you have separately given explicit written permission to share your name, image, handle, likeness, or other identifying information.

If Catalina Jean LLC wishes to use a photograph of you, your full name, or clearly identifying personal information in a testimonial or promotional feature, Catalina Jean LLC may request separate written permission.

24. Emergency, Medical, Maternity, Personal Leave, or Force Majeure-Type Interruption

If Catalina Jean LLC is unable to fully provide, update, maintain, or deliver all or part of the Membership due to emergency, illness, medical leave, maternity leave, family emergency, natural disaster, platform outage, government action, labor disruption, internet or utility interruption, or other circumstances reasonably beyond the Company’s control, Catalina Jean LLC shall not be deemed in breach of these Terms for delays, interruptions, modifications, or temporary inability to perform.

Catalina Jean LLC may, in its sole discretion, provide notice of any such interruption by email, inside the Membership portal, or by another reasonable method.

Catalina Jean LLC may also, in its sole discretion, choose one or more of the following remedies if reasonably appropriate:

a. adjust timelines or delivery schedules;
b. reschedule calls, trainings, or updates;
c. provide substitute materials or alternate delivery methods;
d. temporarily pause portions of the Membership;
e. offer members the option to pause access, where feasible; or
f. terminate the affected portion of the Membership if continued performance is not reasonably possible.

If Catalina Jean LLC elects to terminate the Membership entirely due to such circumstances, the Company may, in its sole discretion, provide a prorated refund, account credit, pause option, or other reasonable remedy for any unrendered portion of paid access, unless otherwise prohibited or limited by law.

25. Arbitration Clause

If you have any complaint, dispute, or issue arising out of your purchase of or participation in the Membership, you agree to first contact Catalina Jean LLC a tlearn@catalinajean.com and attempt to resolve the matter informally in good faith.

If the matter cannot be resolved informally, you agree that you and Catalina Jean LLC shall submit the dispute to binding arbitration administered in accordance with the applicable rules of the American Arbitration Association or another mutually agreed arbitration body.

By agreeing to arbitration, you understand and agree that you are waiving your right to a jury trial and to litigate claims in court, except as otherwise required by law.

Any arbitration hearing, if required, shall be held within 50 miles of Portland, Oregon, unless the parties agree otherwise in writing or remote arbitration is permitted.

The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction in the State of Oregon.

To the fullest extent permitted by law, each party shall bear its own attorneys’ fees and costs unless the arbitrator determines otherwise under applicable law.

26. Choice of Law and Venue

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to conflict of law principles.

Subject to the arbitration provision above, any action arising out of or relating to these Terms of Use or the Membership shall be brought exclusively in the appropriate state or federal court located in Multnomah County, Oregon, and you consent to the jurisdiction of such courts.

27. Severability

If any provision, section, sentence, clause, or part of these Terms of Use is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.

28. Entire Agreement

These Terms of Use constitute the entire agreement between you and Catalina Jean LLC with respect to the Membership and supersede all prior or contemporaneous communications, discussions, representations, understandings, or agreements, whether oral or written, relating to the Membership.

29. Updates to These Terms

Catalina Jean LLC reserves the right to update, modify, or revise these Terms of Use at any time. The most current version will govern your participation in the Membership as of the date posted, unless otherwise required by law.

Your continued access to or participation in the Membership after any updates constitutes your acceptance of the revised Terms.

30. Contact

If you have questions about these Terms of Use, please contact Catalina Jean LLC at:

learn@catalinajean.com

Last Updated: March 25th 2026